Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Re: Please help - Mobile phone showing as sos only

Hi I landed this afternoon in the US, I have the de smart sim plan with the roam abroad pass activated. And I have the same issue, I can’t connect to any network manually or automatically…Please help. I have contacted the live chat but no one is ther...

Sarahx10 by Investigator
  • 497 Views
  • 7 replies
  • 0 Helpful

Enhanced voicemail alert no longer contains link to message

I have noticed over the last few days that the 'enhanced voicemail alert' no longer takes you to the Voicemail that has been left. As an example - the text message recevied today says "Voicemail message recevied 12012 on 6 Dec. Duration 10 second. Cl...

mawallace by Established Contributor
  • 3119 Views
  • 15 replies
  • 1 Helpful

‘No Service’ to make any calls, including to EE for help

I am in SE Asia at the moment and need to call my bank to withdraw money, however it says I have ‘No Service’. I can’t call anyone for help and the EE chat function isn’t operating. I have also been using local SIMs and buying data but they won’t all...

Beth124 by Investigator
  • 583 Views
  • 5 replies
  • 4 Helpful

Roaming

Good morning I paid to have roaming in the Statesim just checking if it’s been activated and will work The last time I flew,it didnt activate until I phoned cheers Stephen 

Sm1ler by Visitor
  • 260 Views
  • 2 replies
  • 0 Helpful

Cannot delete a voicemail

I have received a voicemail from AA and cannot delete it. When I listen to it it gives me options to speak to someone. Usually when you finish listening you get the options of 1, 2 or 3 and usually 3 deletes but it won't accept it and repeats the opt...

Snooze by Investigator
  • 2595 Views
  • 8 replies
  • 1 Helpful

Roaming

I arrived in Spain yesterday, my roaming worked all day, during the night it seems to have switched off and I now can't get anyone connection. I've restarted my phone and checked my account but it all seems to be correct. Any ideas?

You’ve died a incorrect number

Got new iPhone 14 pro max , after transferring all stuff from old phone , I can call anyone it says you’ve died an incorrect number cuts off ? What’s happened? Damaged sim I can text but no calling thanks in advance 

Message

I can’t message my friend on message, it won’t send yet both networks are fine and she can send me them but i can’t reply?

Phone barred

Hi I am trying to receive calls from UK but I am abroad how can I reverse this to call and receive from abroad 

Malcomb by Explorer
  • 335 Views
  • 3 replies
  • 0 Helpful

Morocoo

Hiya Traveling to Morocco and I have a monthly contract. I've add the 120mins from anywhere add on and just checking this valid for calls to and from the UK and for calling within Morocco!  Cheers! ☺️