Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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When I send a text with emoges the emogie turns into a question mark ?

Waby by Investigator
  • 334 Views
  • 5 replies
  • 0 Helpful

"Unable to download MMS"

Hi.I keep getting a message every few days which says:"Can't download MMSCheck your APN settings and then tap to retry"I'm on a Pixel 6 - Android 13 - and have never had an issue with APN settings before; MMS hasn't been an issue. Also, the only onli...

No signel

I've had no signel since Wednesday afternoon Its now Friday I would like to know when I will be back up and running I've never had any issues with ee until now thanks 

Kirst5 by Explorer
  • 309 Views
  • 4 replies
  • 1 Helpful

Constant calls from "Amazon"

HiIs anyone else getting multiple calls allegedly from Amazon. Have had a call from an 07712 prefixed no.  every 5-6 minutes. I tried to get assistance but the online chat went down and now it will not connect.

mcconnm by Explorer
  • 1149 Views
  • 17 replies
  • 2 Helpful

Data roaming not working - extremely unhelpful

I'm in the US, with my UK phone, and data roaming not working is causing a very serious and costly disruption to my life.Got enough data left. Got roaming and mobile data enabled (Android), got Travel add on (have confirmed by texting Travel to 150),...

xwing by Visitor
  • 673 Views
  • 9 replies
  • 1 Helpful

Thailand

Can somebody from EE please help there is an issue with network coverage in Thailand . I have tried everything to resolve the issue even tried sim in another phone . No good need to resolve this issue ASAP

0803 by Visitor
  • 371 Views
  • 1 replies
  • 1 Helpful

Re: Constant problems with phone

my emails are not updating , have been into settings  , mail ,and turned on and off and on again the push button , turned off phone, refreshed ... what more can i do ? my phone is an I phone 6

Can't text

I have unlimited text but can't send can receive? new sim card

Carn by Visitor
  • 1594 Views
  • 1 replies
  • 0 Helpful

Resolved! Re: Roaming CANADA

I am travelling to Canada very soon and am on PAYG.  I have been told on LiveChat that I cannot use my phone.  That it only works in EU - and that I can't buy a roaming allowance for Canada.I was informed that the webpage about using EE PAYG in Canad...

Tracey98 by Valued Contributor
  • 1011 Views
  • 8 replies
  • 6 Helpful