Skip to main content
Forum FAQ's

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Stolen phone

My daughters phone xxxxxxxxxxxx has been stolen from her school bag whilst at school. We are unable to locate it on find my phone as it is switched off. Can you please block the phone so that it cannot be used [Mod edit: Please do not share personal ...

Resolved! No mobile network.

Hi, I have paid for the roaming abroad pass over a week now. I am in US and I cannot make any calls or receive any messages. It is says that mobile network not available although I am connected to a US network through roaming. Please fix this. I need...

kostas24 by • Visitor
  • 434 Views
  • 1 replies
  • 0 Helpful

Hiya ee

How can I make calls from my roaming pack here in usa from my pack I already have on my phone?

JJT01 by • Visitor
  • 307 Views
  • 2 replies
  • 0 Helpful

Moving to Ireland

I’m moving to Ireland in February and have been a customer of ee for several years now and was wondering how I go about changing my phone number to an Irish one or would it not matter if i dont?

Re: Please help - Mobile phone showing as sos only

Hi I landed this afternoon in the US, I have the de smart sim plan with the roam abroad pass activated. And I have the same issue, I can’t connect to any network manually or automatically…Please help. I have contacted the live chat but no one is ther...

Sarahx10 by • Investigator
  • 497 Views
  • 7 replies
  • 0 Helpful

Enhanced voicemail alert no longer contains link to message

I have noticed over the last few days that the 'enhanced voicemail alert' no longer takes you to the Voicemail that has been left. As an example - the text message recevied today says "Voicemail message recevied 12012 on 6 Dec. Duration 10 second. Cl...

mawallace by • Established Contributor
  • 3102 Views
  • 15 replies
  • 1 Helpful

‘No Service’ to make any calls, including to EE for help

I am in SE Asia at the moment and need to call my bank to withdraw money, however it says I have ‘No Service’. I can’t call anyone for help and the EE chat function isn’t operating. I have also been using local SIMs and buying data but they won’t all...

Beth124 by • Investigator
  • 582 Views
  • 5 replies
  • 4 Helpful
Top Helpful authors
More