I set my roaming pass to start on 11/03/2023 - 11/04/2023. It is now the 22/03/2023 and I still have no roaming internet which I had purchased (in advance). I have sent across several emails to different EE staff members, and noone has assisted me with my issue and now I cannot get into contact with staff from EE as I am abroad and cannot call EE. I am trying to request a "call-back" via my EE account and even this is not doable.
To add, enabling a billing add-on (the Roam Abroad Pass) doesn't automatically activate the roaming facility which is what allows your phone to connect to foreign networks.
