Forum Posts

Throttled speeds

My 5G speed is being throttled to 100mps but according to the app I’m due to get their best available speeds:  How can I get them to honour this?

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Roaming abroad

Hi, I accidentally switched off EU roaming through the app. And now I have no network? Can you do something about it? 

Getting no 4G with my roaming in the USA

I bought the roaming package for my trip to the USA, but I've been here 3 days and my mobile data always shows as E on the connection. I had a 4G connection back in England, and in Iceland for my layover, but can't get one anywhere in the USA. Any he...

Nafon by Investigator
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USA calls not working

Before coming to USA I added on a world calls bundle and regularly use phone in Europe. Roaming is on, network selection is auto and everything appears setup correctly. I arrived in Boston needing to call a pre arranged car hire collection and phone ...

Data roaming won't work in Morocco

I have the 'roam abroad pass' which has worked all over Europe this summer.However since I have been in Morocco have had no data at all. Roaming is switched on. Any ideas?