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Discussion about Mobile services, like roaming, calls, messaging etc

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Using phone abroad

Hello, I’m currently on holiday in Morocco and am unable to access my apps even though I am connected to wifi, Is there a reason why? 

Mez11 by • Visitor
  • 564 Views
  • 2 replies
  • 2 Helpful

Calling abroad

Paid for the 500 mins to call Spain from UK but when I try to call get a message saying calls to the number are barred. Tried prefix +34 also 0034. Annoyed because I’ve paid for a service that doesn’t work and cannot get through to EE! Turned phone o...

Resolved! Broken phone

I've dropped my phone in the bath. The phone is insured, how do I claim? The phone is completely dead .

Re: Changes for EE customers roaming in the EU

Yea, I have all that, but my phone still doesn't work in Hungary. 150 doesn't work either, and no other helpline number to call - well, I can't call ANYONE! I need to make calls urgently, that's the whole point of this trip, sorting out care for my m...

Evalin by • Visitor
  • 393 Views
  • 2 replies
  • 2 Helpful

Re: Call ends immediately after dialling

I’m having the same issues, here in France (Oct 2022) unable to dial out & text out.. can receive incoming calls & text, on contract monthly. Only able to call out via Wifi & data calls (what’s app) etc !!! Never experienced this issue before as been...

Ee number not an ee number

Hi all. I have a work phone and had been trying to set up visual voicemail by sending visual to 150 and I get the following message back. I’ve had the phone for 2 years but the SIM card if around 6 months old as Royalmail switched us from bt to EE ho...

Resolved! Free calls to certain codes

Hi, can you help advise me Is it free for me to call a 03457 number on my ee monthly sim only service please. As Need to call Royal Mail service and code starts with 03457 but don’t want to have any surprises of extra cost on top of my monthly charge...

Data

I am currently in Belgium and my data isn’t working even though I have unlimited data and other people that use ee are able to use theres. I am away with my school and have to keep my pe rents updated so if you could solve my problem or tell me why i...

DONT USE EE

Been having issues with my signal whether it be internet or phone. Phoned EE to get this resolved but didnt happen. Received a text saying my case was closed without it being resolved so phoned again and got told nothing they could do. Anyone looking...

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