Mobile Services

Abroad

I am In Poland I have Poland included in my pack for no additional charges but my phone won't work, my husband is on my contract also and I'm having to hot spot off him? 

£10 data roaming pack - can you just buy 1 month and how?

I’m going to France for two weeks and have heard there is. £10 add on you can buy? Anyone know how to do this so you can use the internet abroad?

USA roaming

issues holding network in US. Roaming shows as on. move used abroad many timesholds the network for 1 minute then goes to sOSeverything I read says text 150 but texts won’t deliver even on Wi-Fi. Can’t call either as no servicenot sure what my option...

Calls Over WiFi - Why is it so sporadic?

Last few weeks - sometimes not available for hours at a time. Never used to be like this. I work from home and for whatever reason EE can offer me a quality mobile phone signal I am dependent on 'calls over WIFI' - always have been. (its nove even li...

Why do my calls keep dropping out after 30 seconds when neither user is moving?

Voicemail issues

Hi all, wonder if anyone can help. I have a dual sim IPhone. My personal sim with my main number and a virtual sim I have for my work. Although I have everything set up to use my personal sim/number my voicemail seems to be set up against my work num...

Re: receiving text messages abroad

I'm unable to receive text messages using my EE Sim card abroad, even though I have added roaming plan on my bill. Please advice urgently. Thanks 

Re: no SMS received after I have ported my Lycamobile number to EE!

Hi,Please were you able to resolve it then as I'm currently having the same issue. Thank you 

Los Angeles

My phone worked for 3 weeks I’m here for 3 months, it was going through my london network but now trying to make me connect to a local network but this doesn’t seem to be working what can I do? 

In Spain no mobile data

No mobile data in spain