Mobile Services

Calls Over WiFi - Why is it so sporadic?

Last few weeks - sometimes not available for hours at a time. Never used to be like this. I work from home and for whatever reason EE can offer me a quality mobile phone signal I am dependent on 'calls over WIFI' - always have been. (its nove even li...

Why do my calls keep dropping out after 30 seconds when neither user is moving?

Voicemail issues

Hi all, wonder if anyone can help. I have a dual sim IPhone. My personal sim with my main number and a virtual sim I have for my work. Although I have everything set up to use my personal sim/number my voicemail seems to be set up against my work num...

Re: receiving text messages abroad

I'm unable to receive text messages using my EE Sim card abroad, even though I have added roaming plan on my bill. Please advice urgently. Thanks 

Re: no SMS received after I have ported my Lycamobile number to EE!

Hi,Please were you able to resolve it then as I'm currently having the same issue. Thank you 

Los Angeles

My phone worked for 3 weeks I’m here for 3 months, it was going through my london network but now trying to make me connect to a local network but this doesn’t seem to be working what can I do? 

In Spain no mobile data

No mobile data in spain

using mobile phone in Switzerland and in France

Hi, I will be traveling on Monday I already texted ROAMING to 150 but I cannot see my spend cap in my account so I am not sure if I need to do anything else. I also have checked that as a customer of "pay as you go" my allowence should cover this tri...

Data roaming in Cape Verde

We have landed in Cape Verde and paid the £28 for 22mb data roaming charges, but received a message after 2 minutes saying that I had used up all data. Is this happened to anyone else? It's very frustrating as we have a business to run back home and ...