Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Abroad

I am currently in France my phone has been working the last two days here but today stopped working I can receive calls but can’t make calls send texts or use my data. My roaming is on and had been working fine now sure why it’s stopped.can anyone he...

Jpeat1234 by Investigator
  • 326 Views
  • 3 replies
  • 0 Helpful

WiFi calling

I've just upgraded to an Oppo A54.          I am unable to find a WiFi calling tab despite following all the advice offered. This was definitely available on my old S9.  What am I doing wrong?

ChrisBo by Visitor
  • 264 Views
  • 1 replies
  • 0 Helpful

No mobile data despite increasing spend cap

I have EU roaming and have been using it for approx 6 days in Croatia. I received a text yesterday saying I had hit my spend cap (£10) so I went in and increased it to £15 as I’m here for another 2 days.seems like that hasn’t worked as I now have no ...

dixon10 by Visitor
  • 2102 Views
  • 1 replies
  • 1 Helpful

I cannot enable roaming whilst in the US

I requested a roaming smart add on after arriving in the US. I have waited two days but am still unable to toggle on roaming. In settings I have Roam only in Europe selected which I have never set up cannot change. Can you advise me on what I need to...

Issue with activating Roaming

Hi,Both myself and my partner have the same issue so wondering if this is a known issue at the moment as wait times to get through to CS are stating 30mins+?I've always had roaming and international calls allowed on my account and the other day I not...

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stuf83 by Established Contributor
  • 494 Views
  • 7 replies
  • 2 Helpful

Solution: changed sim to EE, lost visual voicemail iphone

Lost visual voicemail recordings from my iPhone 12 when swooped SIM card to EE. They were sentimental messages, so critical to retrieve them. The EE tech or customer service didn’t  seem to know this. Simply, text ‘iPHONE VISUAL’ to 150. Got all my v...

Can’t call out

Just transferred all my things from one phone to another all gone over but can’t make calls or send text

Julie542 by Visitor
  • 273 Views
  • 1 replies
  • 0 Helpful