Mobile Services

Why dose it say av reached spend limits

Why dose it say if reached spend limits 

Using phone while in Egypt

Hi all Ive been looking to see how to use my phone whilst I am in Egypt as a EE monthly SIM only customer. Ive followed the FAQs and looked for roaming in Egypt which suggest it isn't part of my allowance and shows the costs outside of the allowance,...

phoning home from European countries.

the last twice I have been in Europe  in the last year on cruises when in port I have been connected to the local network  however when I have tried to ring home in the UK I have been told that this call is unauthorised can you please tell me why and...

Answerphone messages from No Caller ID

I am looking for some help and wondered if anyone here could help me?I get a lot of calls from my local hospital but as they are No Caller ID numbers, my nurse says she cannot leave a message on my answerphone if I miss the call. She said I needed to...

Spain

 Hi i am in tenerife I have bought for £10 a month roaming app. Got here its not working I cannot ring any one or message.  I am currently using hotel WiFi. Any idea ?   

Roaming

Hi, I am on holiday in Canada, changed my plan before coming so I could use the £10 for 30 days, advised can use phone for all normal calls texts, data etc. Since being here I can only use when connected to Wi-Fi, have my roaming switched on but soon...

Wi-Fi doesn’t connect to EE auto Wi-Fi on tube

Hi everyone. I have recently upgraded my phone from an iPhone 12 to an iPhone 14pro however when I’m using the tube and want to connect to EE WI-FI AUTO it hardly connects and when it does it takes so long it’s not even worth it. anyone else having t...

Old number still operating

I am very disappointed that my old number still operating 

5g isn’t working

I’m on holiday from the uk to berlin and my 5g isn’t working but it was earlier on

are 191 calls free from my mobile