Mobile Services

Roaming not working in Austraila

Triggered roaming for Austraila and New Zealand- the  add on is active - we are able to see the networks but are unable to connect. Phones have been turned off and on again - everything re jig and suggestion has been tried - Only way to contact EE is...

Blacklist Phone Request

Hi,I had a Samsung Galaxy S20 5G that was taken in a shopping centre yesterday. The phone was bought from Amazon, unlocked, brand new, I have proof of purchase.EE have blocked the SIM yesterday and replaced the SIM today, (I have a SIM only contract)...

Using my mobile in Qatar

How can I be sure that I will be able to make calls and use app's in Qatar without any service problems or hidden charges?

Re: Phone

Suspend his phone plesse

Re: EE Roaming - Help when abroad with your EE phone or device

I am totally stranded without a phone in USA. No calls, no texts, no data. No help from support. I have tried everything above. I cant find my post but I got an email saying click solution so I guessed they archived it but I have no solution. I can't...

Cant use my EE in the uS

Cannot connect to any network in Mexico

My phone will not connect to any network since deactiving the airplane mode on arrival. Roaming is in place and all settings are correct. Cannot call 150 for help as WiFi calling will not connect either

Data in Morocco

HiI have the roam abroad add on as part of my plan. Does anyone know if this includes Morocco? If not, what’s the most cost effective way to access data here? thanks