Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

In Italy and my roaming data and call doesn’t work

I just got my line yesterday and I have looked online and I can’t find a solution to my problem. I paid for the full EU roaming plan and it says it is active on my line but it doesn’t work. It says to select network but I don’t even get that option a...

Picture message costs Uk

Can anyone advise on the current cost for sending picture messages in the UK? The EE website is absolutely awful and I’ve gone round In circles trying to find more info. All the links that direct you to check plans and terms don’t mention the price. ...

Lildiz by Explorer
  • 3931 Views
  • 13 replies
  • 12 Helpful

No service for a month

I have been with EE for several years now and signal where I live is normally fine but it's been a month now with no service. It's a town called Forres, in Moray. The website keeps showing you're away of the problem, how long can it take to fix a cel...

Why do l have “no service”?

I have had “no service” for the last 24 hours. I can still make and receive calls if l am linked to the internet and can use “WhatsApp”. , but don’t know why l can’t send/receive  messages or make/receive calls normally.Please help!

AFG72 by Visitor
  • 377 Views
  • 1 replies
  • 3 Helpful

Free £2 per day EU roaming

Hi Can anyone explain the free £2 per day EU roaming that is shown in my plan add ons.When we landed in Portugal I got a text message saying you’ll pay £2 per day to use your plan allowances. Just confused at the moment is it free or not. My old BT a...

Grant522 by Visitor
  • 4216 Views
  • 5 replies
  • 4 Helpful

Roaming in Uganda

I am planning to go to Uganda, i would like to know how much i will be charged for roaming, for example how much it costs to call back to uk per minute, and how will i use internet? will i need to top up before i fly out? Thank you.

Bambiha by Investigator
  • 892 Views
  • 6 replies
  • 4 Helpful