Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Messaging not working

Messages with photos not sending

EE wi-fi calls failing!

For weeks now my EE wifi calls while working from home are failing! Constant "drop-out" on calls are affecting my customers, and I'm getting angry feedback. Also, when my wife also works from home, she has the same problem with both her work-suppli...

Can't call out / receive calls

Help ! My answer phone has been beeping for a week or so but have no missed calls when I ring the voice mail it's says my number is barred sorry .30 mins ago I have discovered I can't ring out or receive calls , I can send receive texts and imessage...

Prepaid

I received the text about my prepaid reward card. I filled in the details. But my email address doesn't work anymore and worried the disputation card had been sent there. How do I chnage my email and find out. Or do you get sent an actual card in the...

Resolved! I’m in USA and I can’t receive any SMS

So like the title says, I can’t receive SMS messages, which would be a problem but a couple of banks I use only have SMS 2 factor authentication, and so I can’t access my accounts whilst here. Please help me urgently. It should also be noted I can’t ...

Connection issues with phoning other EE phones

Abroad

I am In Poland I have Poland included in my pack for no additional charges but my phone won't work, my husband is on my contract also and I'm having to hot spot off him?

£10 data roaming pack - can you just buy 1 month and how?

I’m going to France for two weeks and have heard there is. £10 add on you can buy? Anyone know how to do this so you can use the internet abroad?

USA roaming

issues holding network in US. Roaming shows as on. move used abroad many timesholds the network for 1 minute then goes to sOSeverything I read says text 150 but texts won’t deliver even on Wi-Fi. Can’t call either as no servicenot sure what my option...

Calls Over WiFi - Why is it so sporadic?

Last few weeks - sometimes not available for hours at a time. Never used to be like this. I work from home and for whatever reason EE can offer me a quality mobile phone signal I am dependent on 'calls over WIFI' - always have been. (its nove even li...