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Travel to USA

HiI have two Contract users on my account traveling to USA ( Newyork) at the end of November 2022 for a week,the contract monthly start date is the 5th of the month,SIM 10GB £10 24m 5G T  started May 2020they travel out on 28th Nov and arrive 17.00an...

gavmidd by • Contributor
  • 302 Views
  • 1 replies
  • 3 Helpful

Roaming issues

Hi all,I still have free roaming as per my contract started before the cut off date but I forgot to switch it on before travelling. Now I did but after 24 hs it still didn't switch on, I can't even call EE because I have no signal or mobile data. Any...

Re: Unable to make calls from abroad

me too - the advice to call from your phone that is not working is the pits.  Also, I had enabled roaming so why are you switching these settings off? I can't use my phone and have no other phone to call you - completely miffed 

Using phone abroad

Hello, I’m currently on holiday in Morocco and am unable to access my apps even though I am connected to wifi, Is there a reason why? 

Mez11 by • Visitor
  • 562 Views
  • 2 replies
  • 2 Helpful

Calling abroad

Paid for the 500 mins to call Spain from UK but when I try to call get a message saying calls to the number are barred. Tried prefix +34 also 0034. Annoyed because I’ve paid for a service that doesn’t work and cannot get through to EE! Turned phone o...

Resolved! Broken phone

I've dropped my phone in the bath. The phone is insured, how do I claim? The phone is completely dead .

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