Outcoming call

jamilhussain
Investigator
Investigator

I can call other’s.  But some call can't  come in my phone. 

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hi @jamilhussain

If you are experiencing issues with your SIM you can order a replacement HERE

Alternatively, you can give us a call or visit your local EE Store with photo ID. 

Katie

View solution in original post

6 REPLIES 6
Christopher_G
EE Community Support Team

Hi @jamilhussain

Welcome to the community.

What happens when they try to call you? What kind of phone do you use? Could you check any block lists in case their number accidentally made its way onto there?

Chris

Not some call..all calls not coming  my phone

All calls and massage not come in

Christopher_G
EE Community Support Team

What kind of phone do you use, @jamilhussain?

Chris

Sony xperia 1 ii. It’s not phone problem.  It's sim problem 

Katie_B
EE Community Support Team

Hi @jamilhussain

If you are experiencing issues with your SIM you can order a replacement HERE

Alternatively, you can give us a call or visit your local EE Store with photo ID. 

Katie