Mobile Services

Phone has no service

I had an appointment at ee after speaking with ee this morning due to. Sim being requested via my son but my phone was locked of so I can’t receive incoming or outgoing calls I have no phone I can call from to retrieve any help so I’m stuck with a ph...

Roaming abroad

Watch out for roaming abroad, EE don't understand their products and will give you the wrong information. I'm just back from New Zealand and took the trouble to speak to EE before I left to check I could use my allowances there. I was assured that I ...

Re: Online chat

I have stoped receiving calls and would like to chat to a agent but for the life of me I cannot find the online chat, can someone please point me in the right direction please ? 

Can’t telephone the Uk from abroad

Please help. I am in Tenerife with $£10 roaming turned on but can’t receive or make calls to the UK. I was lead to believe that on my unlimited SIM that my phone would work in Europe as my phone  does in the Uk?

Error code 0 - cant send message with EE

Hi I'm trying to text a number outside of the UK and get this message. Is there anything I can do? 

Turkey

Hi I am in turkey and my phone has stopped working can’t call out or in. I’ve checked setting tried to select 3 network provider sepperatley. I have a world bolt on for calls and data  I can watts app through Wi-Fi and  can send txt messages just can...

My number is incorrect? Nobody can call

Hii have given my mobile number out but nobody can call me? They say it comes up as incorrect. I have had this number for about 20 years so I don’t understand why hat the problem is. Oddly they can all text and WhatsApp me but not call? Okay hats goi...

Holiday add on