Calls to this number are barred on my new Samsung bought in Spain

Kimw1 · ‎23-01-2023

XRaySpeX · ‎24-01-2023

What have you bought & from whom? You can't have bought a contract from EE in Spain. So have you bought a PAYG phone with an EE SIM in it?

EE PAYG SIMs need 1st activating on EE's home UK network before they can be used abroad. If it wasn't you can't now use it until you return to UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Kimw1 · ‎24-01-2023

SamsungA03 core..open SIM.. from Spain, boxed and sealed? Was fine in Spain
and now back it won't let me call out!? Please Help.?

Leanne_T · ‎24-01-2023

Hi @Kimw1

Are you in the UK or Spain at the moment?

Can you send texts?

Thanks.

Leanne.

Kimw1 · ‎24-01-2023

Yes texts are going out. I am back in the U.K now..??

Leanne_T · ‎24-01-2023

Thanks @Kimw1

Can you call 150?

Leanne.

XRaySpeX · ‎24-01-2023

What is an "Open SIM"?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Schockwave · ‎24-01-2023

@XRaySpeX , just looked it up and Open Sim is an Open Simulator:

http://opensimulator.org/wiki/Main_Page

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎24-01-2023

I don't see what that has to with what phone the OP has, as I asked. Would one write SIM in caps if that were the case?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Schockwave · ‎24-01-2023

@XRaySpeX , I was just answering to your question about Open Sim, which I looked up, so wondering whether it had something to do with it having an Open Sim, I have read all the threads before replying, by the way.

Never heard of Open Sim either before.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.