Calls keep dropping

[CrazeUK]

Hi All.
I bought into EE services back in February 25 after around 10 years away and being with VF.  Unfortunately, i also bought a new Samsung S25 Ultra shortly after.   (Makes it difficult to tell if its the device or the network).

It does feel like it is in a handfull of locations where i am now.  Unfortunately, it is frustrating as most of my recent calls require waiting in call queus.

How can i monitor what is causing the drop?
Thanks

[bristolian]

Does your phone show network coverage when calls drop? Can you use mobile data whilst on calls?

The only cast-iron way to test network vs phone, is to remove one from the equation. Find a friend or relative who uses EE, and compare with them in the affected location. Then if still unsure, perform a 2way SIM-swap.

The more locations that are affected, the more likely a device issue is.