Community Activity

How can I start an online chat with EE?

According to the forum there should be a "message us" button in the EE app under the help icon at the bottom but I don't have that option, I only have "Talk to us".I'm at work and am on the phone a lot so I can't make calls but I could have a webchat...

AlanLamb by Explorer
  • 17 Views
  • 2 replies
  • 0 Helpful

Broadband service

l have EE broadband internet TV and there is less free HD than SKY TV,  the picture quality is poor compared to SKY TV  and the cost is higher with EE .

Mag10 by Visitor
  • 18 Views
  • 1 replies
  • 0 Helpful

VPN (Global Connect), WAN routing issues - traffic just stops

Sorry for the random title, but trying to summarise how the issue manifests!  So just to clarify, I get full 80/20 DSL sync on the hub and very good speed test results.  Ping is around 34ms, and could be better but not too bothered about that.I have ...

EddG by Established Contributor
  • 83 Views
  • 1 replies
  • 0 Helpful

Resolved! Now TV app

I am trying to log in to the Now app on my mobile phone. I have tried using my ee credentials but it doesn’t know the password and will not let me change any password it may have. Am I able to log into this app or not. If yes how do I. Like others I ...

MickyP59 by Investigator
  • 245 Views
  • 10 replies
  • 3 Helpful

Mobile repair

I sent my phone in for repair on April 22nd and I still haven't recieved it back again. I got an email saying it was being sent back to store on 29th April but have had nothing since. Very little information on tracking website. Is it normal for EE r...

loopye122 by Investigator
  • 89 Views
  • 7 replies
  • 1 Helpful