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Why do l have “no service”?

AFG72
Visitor

‎29-10-2022 07:17 AM

I have had “no service” for the last 24 hours. I can still make and receive calls if l am linked to the internet and can use “WhatsApp”. , but don’t know why l can’t send/receive  messages or make/receive calls normally.

Please help!

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎29-10-2022 09:58 AM

Hi @AFG72 

  • Are you on a pay monthly contract or PAYG?
  • Are you in the UK?
  • What device do you have?
  • Did you get this device from EE? 
  • Have you tried restarting your device?

Have you checked EE network status checker?

https://coverage.ee.co.uk/coverage/ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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