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Cannot receive or send texts abroad

mlynchsmall
Visitor

‎23-01-2023 11:49 PM

Hello,

I cannot send or receive texts from the US. 

I cannot text ROAM to 150 as this does not send and when trying to connect to available networks manually it says the device cannot connect as the services aren't available. Is there any way to fix this so I can send texts here?

1 REPLY 1
Jon_K
Former EE Employee

‎24-01-2023 07:36 AM

Hi @mlynchsmall.

Are you able to use another phone to get in touch with our Customer Care team?

They would be able to look into your account and help with this.

Jon

0 Helpful