@Hart1966 If you want to speak with customer services you call them, this is a public forum not customer services so no one from here knows who you are let alone will call you.
What’s wrong with your voicemail as that’s the standard greeting for it, Or are you trying to say that all calls go to voicemail and phone phone doesn’t ring at all ?
Have you tried just restarting the device?
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
