Billing costs for Ee limited

Minimona · ‎07-11-2022

Good morning,

I have a question linked to my billing. When I joined Ee it was with a sim only deal and a broadband package. Do I am billed by Ee but since 2021 I have been billed monthly by Ee limited. These bills have increased since 2021 although I have not changed my plan? Is there a better broadband plan I can change to as I am paying about £45.54 on average per month for broadband plus my sim only payments? It is only for myself and my daughter in a small house- and the broadband is not fast. Thank you 🙏

Northerner · ‎07-11-2022

Hi @Minimona

Give EE CS a call on 150 and see what they can do for you.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎07-11-2022

Hi @Minimona

Give EE CS a call on 150 and see what they can do for you.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.