Mobile Services

EE roaming in the US

Hi - I've paid £10 monthly to have connection in USA - it's been a disaster - no 4/5g unless I turn airplane mode on and off - then it lasts 2mns- no phone service . Really fed up- any suggestions? Thanks

I didn’t add roaming to Germany

I’m trying to go to myEE but it’s down for updates or upgrades! Not sure how to contact CS from Germany. I have WiFi but would like to have roaming on my phone. Is it just outbound calls that are charged and he does the charge work for calls I rece...

my internet is not working

hi my name is Fabricio, today I am in Portugal and my internet is not working, what should I do to make it work?

Issues with received calls from virtual number providers

My main client uses some sort of virtualisation service so that any of it's personnel call out using the same number, whether they are working at any of their offices or working remotely.I also use what I would call a virtualisation service that prov...

Not recieving Facebook SMS 2 Factor Authentication codes

Hi all!Is anyone having issues with receiving the 2 Factor Authentication codes from Facebook when trying to log in? I have been having this issue since yesterday and have even been on with Samsung support and tried all their troubleshooting but it s...

Not receiving text messages

I transferred from Lyca to EE today, and I'm not receiving messages and OTPs likes of my banking app for verification and not from local numbers. How do I solve this?

Cant send message with ee error 0

Galaxy A53 5G. Brand new phone, on contract. Using Google messages app. Getting the error as mentioned in title but only for a small number of contacts, not all, most are working fine. I have tried deleting the affected contacts and re-adding them. S...