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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Nightmare

Travelled to America Phone won't connect to a network, neither at&t or t-mobileNo phone, no text, no data and I paid for us roaming. Have logged onto hotel WiFi but can't ring EE as WiFi calling doesn't work, can't email, can't setup ee app because i...

Irate1 by • Investigator
  • 871 Views
  • 12 replies
  • 5 Helpful

Cannot connect to any network in Mexico

My phone will not connect to any network since deactiving the airplane mode on arrival. Roaming is in place and all settings are correct. Cannot call 150 for help as WiFi calling will not connect either

JF34 by • Visitor
  • 938 Views
  • 2 replies
  • 2 Helpful

Data in Morocco

HiI have the roam abroad add on as part of my plan. Does anyone know if this includes Morocco? If not, what’s the most cost effective way to access data here? thanks  

London Underground

Can’t connect to London Underground Wi-Fi automatically, can do manually though, but it’s annoying. Can anyone help me with this issue please?

Levan1 by • Investigator
  • 495 Views
  • 10 replies
  • 1 Helpful

Mobile broadband speed

According to the speed check I should be able to get around 30Mb/s but on a good day I can get about 15.  Most days it is under 10.  I am moderately rural but in Central Scotland.  I am using MR600 router.  When I had a landline I got about 1.  I can...

3weedogs by • Investigator
  • 497 Views
  • 7 replies
  • 0 Helpful

Cannot use roaming package from USA

I'm trying to use roaming data from the USA but so far I'm unable to connect. As instructed in the SMS messages, I've texted TRAVEL to 150, and received the response saying I have the Travel Data Pass. I'm using an iPhone SE from 2020, and Ive got ro...

Complaint for many EE mistakes and threats

    Hi   My name is Peter and I’m the one that Robert looks after for and we are Twins and we both pay with two cards. This is because I get money fortnightly I pay a chunck off my bill. Robert looks after suppliers as part of support. I have had 16 ...

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