Unable to get phone signal

[Sowmya_udathu]

I am new user to EE. Got a message that my sim is activated and asked to restart phone. But later can’t see the mobile signal? Can some one help what is the issue ? Even I can’t call to 150 as there is no signal in my phone. 

[Katie_B]

Hello @Sowmya_udathu. 

Welcome to EE. 

Did you port your number to EE from your old network?

Are you able to try manually connecting to the network?

Speak soon, 

Katie