Mobile Services

Reception in Germany

Hi, I have 2 phones. Both have Global and Europe roaming switched on. They both work fine in other countries. However I was in Germany recently and neither worked. I could just receive a call. No data, e-mails or internet. The carrier there was Voda...

Not able to send pictures on sms

Could anybody tell me why I have not been able to send photos or pictures via sms message, this has been like this for a couple of months now

Can’t make or receive calls.

I have a pay monthly device (iPhone 12 5G), and I cannot make or receive calls. However, I swapped SIM cards with another phone to see if it was the phone or the SIM card that was the issue and I was able to make a phone call with my phone, and not t...

Resolved! Re: Can I use my phone in Germany

Thank you-how much are charges to call uk from Germany?

Using my phone abroad

I am currently in Tenerife and unable to use any service even though it is part of my package. My roaming is turned on and so is my data. I have the moviestsr logo in the left hand corner with plenty of bars and data signal. I can recieve calls, tex...

Resolved! New york

Can I use my we data in new york

My Smartphone is not receiving texts

Hello everyone. Recently my smartphone has not been receiving texts and I am unsure why. I have done a lot of Googling on this and have done many methods but, I am still getting the same issues. This is important for me because there are some sites t...

Help with mobile

I’ve had no service incoming or out going all day

Roaming Abroad

Hi I need to buy the roaming pass but I can’t text ROAMING PASS because I can’t get signal (because I don’t have the pass lol) any help to apply the pass to my account?

Roaming texts

On arriving in Spain I received a text saying "Calls to countries outside the EU (not including the UK) are £1.35 per min and texts 56p each. Other charges are the same as when you're in the UK."I have sent 3 texts to my grandmother's Spanish mobile ...

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