Mobile Services

Calling from abroad

Hi there,I need urgently to call my bank from abroad.Can you please unlock my phone??

London tube WIFI stopped working

I used to use the EE WIFI on London Underground but several months ago it stopped working. Now I always get the message:-Enter the password for "EE WiFi-Auto"whenever I try to connect regardless of station. The service was always flakey and many stat...

Hi how i get sim contract without change my number

How do I turn content lock off

How do I see call log

I’m trying to details of a call I made last week is this something I can do 

03:00 Texts from 150

Waking up CustomersIs it appropriate that EE send SMS texts at c 03:00 to wake people from their sleep on matters that  are not critical - my wife and I both received texts this morning regarding an amendment to our excess limits which we had instiga...

Not receiving alerts abroad

Hi Guys.Does anybody know why I am not receiving alerts to my iPhone that I requested for using WiFi abroad and from companies that tell me they are sending me a code number as to access their sites, but the alerts do not come through on my phone. Do...

Roaming

I asked in Ee store about roaming to New Zealand and Australia. Told to text roaming to 150 which I did. Phone won’t work in NZ  so I went into my account to discover I’m being charged £2 a day for something when I thought it was £10 a month! How do ...