Mobile Services

Cant call out from tenerife

Hi all. IIv set up my roaming b4 i flew to tenerife, but now here i cant call anyone.Ihave no signal bars just a cross. Ideas welcome please. 

Urgent help please - Roaming overseas

I recently set up a plan to enable me to use my data allowance/minutes/texts while in the USA. I was told it would cost £10 and that it would come into effect on the day arrived in the USA (which was yesterday). I received a text from EE yesterday mo...

Edge

I am in Berlin and my sons EE iphone is just saying Edge and he has no connection. Any ideas?

Forgot to turn on data roaming

HiI have recently travelled abroad and I have forgotten to turn on my data roaming before leaving the UK. Is it possible to activate this from within the EU?I have been an EE customer for many years and regularly use my phone at home in the UK. PLEAS...

Nepal connections

Can I connect my iPhone in Nepal and if so what happens with roaming charges?  Going in less than a week on a charity hike and would like to send updates back to donors / potential donors.  Thanke

Cannot make any calls from my iPhone I am in india and have got add on of £10.00

No internet despite full 5G

I had the issue with my old phone where the mobile data wouldn't work and location services, I got an upgrade thinking it was a phone issue and I still don't have mobile data connection despite it saying I have 5G and the network status is 'Excellent...

Connect to network

I'm in Florence and can't access the ee network have turned roaming etc on and turned phone off and on again but can't make calls and can only connect to hotel WiFi 

Can't Text TRAVEL to 150 from USA

HI, I have arrived to USA and received a text from EE, informing me to text TRAVEL to 150 if i want to buy data but my text is not sending.Also i realised i can not receive texts either. Can you help please. I need to have an access to internet asap,...

Connection dreadful

I travel to and from Bristol to Birmingham on the train and the connection with EE seems to be getting progressively worse. Patchy at best for 4G and constantly droppingis anyone else experiencing this or concreting moving to another provider as this...