Skip to main content
Forum FAQ's

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 2365 Views
  • 0 replies
  • 3 Helpful

Roaming charges

HiI was travelling to Italy and checked in the Ee app which said that as I had the roam like home adding that I could use my allowance in the eu with no additional charges. When I arrived I got a text that said this: Hi from EE. While you're in Italy...

Resolved! Phone not working abroad

Hi My phone isn’t working in Mexico - it won’t find any network. I pay for international ad on so I can’t use my phone as standard abroad. I have tried all the FAQs and tips to fix it. Everything is turned on as it should be…your only advice is to ca...

Resolved! Roaming in canada

I purchased the roaming abroad pass after checking it covered Canada. Am in Canada now and my phone is not working. Am unable to call or text for help. What do I do now. Have paid £15 for nothing! 

Resolved! roaming

Hello i want to ask about my roaming. Is it switch on ?

Travel pass stopped working in Istanbul

Good morning we are stuck in Istanbul with no travel pass data despite downloading and using it here for last three days. Still have two days to travel around and really need the data to get around this huge city with Google maps. Any ideas please?

SMS Service Cancelled

Not sure where to post this. I have been unable to send SMS texts or make calls (I am outside of the UK), and this morning received a message saying that y SMS service had been cancelled.  Any suggestions please? 

tracey510 by • Investigator
  • 505 Views
  • 9 replies
  • 1 Helpful

Roaming not working in Singapore

I purchased a very expensive package for 300mb of data whilst In Singapore and it doesn’t work! Any tips? I’ve tried all the online suggestions as well as restarting my phone. 

AshKtw85 by • Visitor
  • 440 Views
  • 1 replies
  • 2 Helpful

Not receiving texts in the US

I cannot get on the app as it’s down but before my arrival in the USA I was informed by EE that I had all relevant roaming options and passes turned on. I’ve been here a week now and still not receiving texts or calls  

MILKY2000 by • Investigator
  • 661 Views
  • 11 replies
  • 0 Helpful
Top Helpful authors
More