Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming when abroad

Hi. I was recently abroad (in New York) and whilst in USA I used my EE app and added the roaming to my account at a cost of £15. Unfortunately the roaming did not work at all while we were abroad. Please can you take it off my account for the future ...

Replacment sim isnt working

Says no signal have tried turning off calling 150 turning airplane mode on and off any other tips or anyone know what I need to do

Can’t make calls or send texts from germany

Have added data roaming and can’t make calls or texts from Germany

No WiFi abroad with unlimited data

Hi, I'm in holiday in Spain, I have unlimited data WiFi etc.. its not allowing me use it now. It was OK for about 8 days now it's stopped? Can someone help I really need WiFi and it's not even allowing me to contact them. I've connected to hotels Wi...

Text/calls not working in Spain

My data works fine in Spain, WhatsApp etc perfect however I cannot make or receive calls or texts to the uk or even in Spain.

Euro roaming

Hi, I am travelling around europe for 3 months, I told the lady at the store this and said I needed a data plan for all of Europe, she set me up with a sim etc and now I’m in Greece and can’t use my data??

Problem

Hi I’ve just discovered that I can’t receive calls in my new phoneEverything else is working

Data roaming

HiI don’t have any signal at the moment I am in Spain and idk why it says I have data roaming is there any way you can help me

Roaming abroad

I am in Australia on holiday and forgot to text 150 roam. I only have SOS. I am relying on using guest Wi-Fi. All attempts at calling 150 or texting 150 have failed - I assume international calling restricted in guest wifi. I also cannot access my ...

Calls

Phone is not doing outgoings calls and texts, and it's not receiving as well