Mobile Services

Roaming Canada

I have activated I believe the travel pass to use my data and minutes when in the UK a few days ago. All the settings look right in its the app and device but my phone/sim will not connect to any network over here. "Your sim card does not allow you ...

Resolved! No roaming calls/ texts.

I arrived to Switzerland yesterday and received the usual roaming welcome message stating I can use my plan with no extra charge. However I'm not able to text or make calls to the UK. I'm still able to use my data though! Not sure what is the problem...

Re: Privacy Query In Relation to The UK Goverment's Proposed Emergency SMS Syste

I wish to opt out of receiving Emergency Alerts. Is this possible?

Recieving International Calls

Can someone let me know if I call from Canada with the Roam Abroad Pass if the reciever will be charged on either a mobile or landline? Thanks

Resolved! Holiday

Does my data roaming cover me in turkey from the uk? Thanks

Re: No network

I also have this problem. Can someone help. Because I have no network (where I should have network) I cannot get the text with the pin to unlock the sim.

No network

I’ve put my sim in my new phone and I have no network?

Can't call landline to Greece while roaming from the USA

Hi everyone, I am currently in the USA, I have an international roaming add-on and I am trying to call my parents' landline in Greece but my phone can't connect. I face no problem calling mobile numbers, it's only landline numbers I can't connect to....

Pending court case - unresolved tech issue

Today I have had to file with the small claims court against EE but I’m hoping someone can find a solution to my problem before it gets to a judge. Signed up to EE on a pay monthly, 24 month contract in October 2022. Went to Brazil in December 2022, ...

Re: Can’t dial 150

Hi there

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