Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 3015 Views
  • 0 replies
  • 3 Helpful

Roaming

Can I use my phone abroad without buying a roaming pass , can I just connect to the hotel wifi ? 

Kelly812 by Explorer
  • 363 Views
  • 2 replies
  • 3 Helpful

Resolved! Cant make or receive calls in CHINA

Hello! I'm currently in Shenzen, CHINA. Before leaving i called EE and informed them of my trip and added a "world passport" that would give me unlimited calls, text messages and 1gb of data per day. Before travelling to China, i was in Dubai UAE for...

Resolved! Network coverage

I am  currently in Seattle, Washington and my mobile broadband device (MiFi) will not connect. It is fully charged, I have removed the sim card and reseated it. It worked perfectly in Canada and in Alaska but for some reason will not connect here. 

Andymumf by Investigator
  • 715 Views
  • 5 replies
  • 0 Helpful

Unable to get a signal roaming in Mexico

I have a contract and activated roaming and paid 15 pounds for relevant roaming monthly add on before I left. I cannot access any signal on my ee sim. I have had to resort to buying a n esim which works fine so it is not the networks here at fault.I ...

Mdasx by Investigator
  • 2799 Views
  • 10 replies
  • 0 Helpful

Resolved! Re: Can’t make phone calls or text abroad

Hi I need help too actually now I’m in Pakistan but I am unable to make calls and send messages even I’m getting voicemails and missed calls but I’m unable to listen to them I purchased credit and package I do have minutes and sms but they are not wo...

Picture messages

A friend has sent me a picture message, when trying to retrieve it several times. The phone number says star with 447????? Any ideas about this thank you 

Mgibbins by Visitor
  • 537 Views
  • 2 replies
  • 1 Helpful

calling

hi i want to ask if we call from our mobile to landline which no is started with 020 code does that call cost or its included in monthly plans minutes 

No mobile data out of UK

Anyone can help! how can I get my mobile broadband living in Spain?I already have a plan but I cannot use internet and calls and anything living in Spain!I already pay the plan! 

can EEs customer service possibly get any worse

trying to contact customer service is like trying to win the lottery jackpot 3 weeks in a row.having recieved a text saying some crap about fiddling with the networksaying i would  need to connect to wifi to use my mobile.i cannot get any service and...

cleo13 by Explorer
  • 452 Views
  • 3 replies
  • 3 Helpful