Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Resolved! Calling from abroad in Egypt

Hi I’m going on holiday soon, and I’ve purchased the 60 mins international calls add on. So my question is, when I’m abroad calling a uk number, will the person receiving the call get notified about my location? Like I.e sometimes I would get a rand...

Tasmania Australia

How much to phone Tasmania and what is the code from uk

Roaming in Germany (Berlin) not working

Prior to departing the UK I made sure that roaming was enabled both on my account and phone.When I first arrived at Berlin my phone picked up Telekom.de and I received the usual text message from EE advising me that I was now roaming at £2 per day wh...

Horrendous call quality in car Bluetooth

I've just switched to EE and ported my old mobile number over. In the interim when I used number on the EE SIM, the call quality in my car via Bluetooth was excellent and consistent with how it was before. Now as soon as my number has been ported ove...

Clouse

I want to close the subscription with the number [mod edit: please do not post personal details in the public area of the community]

Re: Help me

I am locked out and cannot get my voice mails please help me.

EU roaming

Hi there,I am looking to turn my eh roaming on as I am going into Ireland but the app is under maintenance, do I need to phone EE or is there another way I can turn this on.Any advise would be much appreciated.Kind regards,Ryan

Australia

Hi I am in Australia and purchased the roaming pack Buxton I cannot make calls what am I doing wrong

Well i am abroad in peru, not living in uk anymore due family issues. Separate,

In uk at the moment, due family issues, i am separated, i wi come back in may for 8 days, i am still have my bank account, with my ex husband. What can i do, i can't make international calls, will be good if i have an email. [mod edit: Please do not ...

Reception in Germany

Hi, I have 2 phones. Both have Global and Europe roaming switched on. They both work fine in other countries. However I was in Germany recently and neither worked. I could just receive a call. No data, e-mails or internet. The carrier there was Voda...