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Renewing Contract - EU Roaming Included

HiI usually renew the contracts for my wife and I once a year in November. Last November I spoke to someone on the phone at EE who said they would include EU roaming for free if I renewed for another year. This was after I said I would request PAC to...

SMS text going to other phone without SIM card?

Hello community, I have recently got a new iPhone and have installed my SIM card everything is working. However someone has tried messaging me via SMS but the text is not being reciecved instead it is going to my old phone which has no SIM card and o...

Dubz1 by • Visitor
  • 6537 Views
  • 7 replies
  • 1 Helpful

Resolved! Data roaming

Hey, I’m going to turkey on Saturday but don’t want to pay extortionate rates to use my data whilst I’m out there, is there a way around this so I can use my existing data?

Making calls abroad

Anyone from EE available?  I am in France and  can't connect to any services unless on donor else's WiFi.  Can't make calls.  Got a text when I arrived to say my services will work fine! Can you assist? 

Resolved! Roaming in EU

Is there a setting on my account that shows if I am entitled to free roaming in EU and where can I find it?

StJohn66 by • Explorer
  • 486 Views
  • 3 replies
  • 2 Helpful

Roaming when abroad

Hi. I was recently abroad (in New York) and whilst in USA I used my EE app and added the roaming to my account at a cost of £15. Unfortunately the roaming did not work at all while we were abroad. Please can you take it off my account for the future ...

malcwowk by • Investigator
  • 372 Views
  • 4 replies
  • 4 Helpful
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