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Re: Urgent Assistance for phone use in Turkey

Babak78
Explorer

‎04-08-2023 09:46 PM

Can you tell me exactly what can I do please

0 Helpful
4 REPLIES 4
Babak78
Explorer

‎04-08-2023 09:06 PM

How can I use my phone in Turkey?

0 Helpful
Babak78
Explorer
In response to Babak78

‎04-08-2023 09:08 PM

and what can I do with that?

0 Helpful
Northerner
EE Community Star
EE Community Star

‎04-08-2023 10:55 PM - edited ‎04-08-2023 10:55 PM

Hi @Babak78 

If you haven't activated roaming then you will need to speak to EE CS on the Freephone number via Skype in my signature.

Roaming is expensive in Turkey, for the cost and add-ons see here: 

https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/turkeyandnortherncyprus

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

‎05-08-2023 09:39 AM

If you wish to use a pay-monthly phone abroad, the answer is in the post above this. You need to have enabled roaming before leaving the UK, by texting ROAMING to 150.

PAYG is auto-enabled once you have used your phone in the UK first.