Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Cant make re eive calls

Trying to pho e utterly it just cuts off

Resolved! Australia Calls/Data

I am going to travel to Australia next week, what is the best package to purchase so I can use my phone for data and texts etc? Thanks

Resolved! No service in Singapore

I have been a monthly paying customer of EE for over 10 years. My current contract will end on 29th of September and I believe it will be my last due to the poor service I have received in the last month.I am currently in Singapore for work, and sinc...

Problems with roaming

I have paid £15 for a roaming facility in Germany. I cannot send texts or make calls, however, even though I can receive Whatsapp and get onto websites. Can you tell me what to do to be able to send normal texts and make and receive normal calls? Tha...

Delay messages

I have a complaint my messages keep late and because of this I missed the birth of my grandson I was ment to be her berthing partner and because of the delayed messages I didn't make it I received about 6 message's in one go at 8.15 and he was actua...

Not connecting abroad

Just returned from a week in Portugal where I nothing but issues with 2 associated accountsOne account was sorted quite easily with a call to support but the 2nd was and still remains a mystery/nightmareRoam abroad pass was added before travel, no ca...

Worst

Utterly useless. Cannot wait for my contract to run out.

Outgoing call barred (while in France)

Hi there, I'm currently in France and noticed that my outgoing calls are barred.. I am trying to call UK numbers and am not able to. Same for the text. Could you please help me out? I have looked into my phone setting as well as the add ons and can't...

Abroad and phone not working

I am in South Africa and my phone is not registering to any local network. I tried filling in a complaint form a week ago but got no response. Technical support isn’t doing messages. The only way to get help is to call a mobile in England which woul...

Resolved! Roaming Queries

Hi,I'm on a pay monthly essential plan with 25gb data, and shortly I'll be visting the US and Canada.As I understand it I can buy a 'Roam Further' pass which will allow me to use my data, sms, call allowances in these countries?Also, from reading oth...