Mobile Services

Roaming not working - urgent

Have just arrived in Mexico and purchased the roam abroad pass. However since landing at airport have had absolutely no signal on phone, so cannot text or make calls at all, let alone use data. Zero bars everywhere, am relying on wifi. Have turned al...

Have Roam Abroad Pass, but no roaming service

My number is xxxxxxxxxxxx Email xxxxxxxxxx@xxxxxxx I signed up for a ROAM ABROAD PASS when in UK and this shows My EE as active but I am now in France and do not have any roaming service, I can use hotel Wifi though. Why us this?? Can you rectify it ...

Sim card malfunction

My sim card is not working. No moblile phone coverage . I am abroad

I can't send a message to 150

Good afternoon I cannot send a six-digit code to 150 to top up my account. I am in Germany, the message is not being sent.

phone suddenly stopped working registers internet but not phone signal

Roaming problem

I am abroad in germany for the weekendI am costumer and I bought roaming for 7 days and 50g data despite I dont have internet !How to Solve IT?I cant even Find a number to talk with real person only bot .