18-08-2023 05:23 PM
Hello i am using my galaxy s23ultra in majorca,ive conected to the orange network and have had a text saying i will be charged £2.50 a day to use my home allowance,however when i try calling out i get a message from orange saying this isnt allowed,text and data work fine,this happenend a couple of months ago in feurtoventura any ideas anybody ?
19-08-2023 08:57 AM
Hi @bigringtommo,
Welcome to the EE Community. 🙂
It sounds like there is an international calling bar on your account.
Please get in touch with Customer Care to remove it.
They'll be happy to help.
James