Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Texts from EE while abroad despite mobile data off + no wifi

Hi all,When I am visiting Japan, with mobile data switched off on my phone, and no wifi connected, although a local carrier (Docomo) has automatically been selected , I am still receiving informational texts from EE. How does this work, without mobil...

Possible scam calls

Had 2 calls from people saying they represent EE- 01525 873219 and 01592 268010 offering 1 year deals. I hung up on both. Were they legit?

Resolved! ee number 150 not working

Hi. I see several people have had issues with the stated ee number 150 not working. Restarting or switching the phone on and off did not work for me. When I was abroad, seeking assistance, I eventually found a chat feature. The queue for help is pret...

EE no signal in Lithuania

Hello, I am in Lithuania and I have no signal. I tried to connect manually to providers, but no luck. Without signal I can’t use my roaming. I’ve also rebooted my phone, tried to remove the Sim an place it back but nothing works. Are there any issues...

Resolved! Re: My phones not working abroad

Hi Chris I have been unable to use my data in Italy. Did not text 150 but no signal here. Have got roaming add on onto my contract. reallly. Struggling to sort. Many thanks

My phones not working abroad

I’ve purchased the roaming add on and I still can’t use my phone for some reason to make calls

Resolved! Rome

Hi my sim didn’t work in Europe

Resolved! Voicemails while in roaming

Hi,quick question. Will I be charged if people leave me a voicemail while I’m in turkey? I’m not planning on listening to them until I’m back in the UK. thanks

Calls received from UK show as International Calls

I've recently migrated across to EE from another provider. I'm using a Samsung Android phone.I've noticed that when I receive calls from other uk-based mobile numbers they show up as international calls.Has anyone else experienced this and do you kno...

Resolved! Text Messages

Cant send text messages