Mobile Services

Phoning out

I am currently in spain I cannot call out to any mobiles from my phone. Nor can my sister who is also with ee please advise asap

In Kenya and can’t get network. Need help fast

Hello thereI’m in Nairobi and can’t get any connection to make calls or get taxi. I can’t can’t text travel to 150 as no network. I'm using wifi at a shop just now but can’t call ee over wifi to get help. I am worried now I won’t be able to get anywh...

Plan

Is there a way I can change my plan to a cheaper one am struggling paying at the moment due to no work

Calls

Whenever I make a call it cuts off immediately. Does anyone know how I can solve this?

Resolved! EE and BT joint billing

Had a proper nightmare Monday 12th June 2023, tried to get Mobile, broadband and BT-TV in one package. after over 4 HOURS on the phone, passed from pillar to post, I got it sorted, a Geordie lass got it all done, then the BT TV package, a Chap from D...

Resolved! Roaming

Hi I am going to Canada for 2 months. However, I need to know if I should remove the eu roaming daily charge add on as am worried I cant use the roaming pass I have for canada with the eu on still active?