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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Can't make calls from Portugal

Can't make calls from Portugal. Roaming is activated and phone has been working ok previously. Using 150 get as far as being told check is being made and text will be sent with details, but no text received despite trying numerous times. No option on...

MikeB2169 by • Contributor
  • 1069 Views
  • 5 replies
  • 3 Helpful

Poor signal

I have been with EE for a year now, was previously with Vodafone. However, everywhere I go with EE I seem to only get 1 bar of phone signal at home and in the office. Its really inconvenient as I can only ring people on WIFI calling and defeats the o...

Changing number to Chinese number.

Hi all,I’m moving to China for a year and have a monthly contract with EE. How do I/ can I change my number to a Chinese one whilst keeping my old contract for the phone / data?Thanks!

Resolved! Voicemail

My phone is telling me I have a voicemail when I don't. No saved all deleted. I've restarted my phone doesn't fix it.

Tidsf by • Explorer
  • 468 Views
  • 4 replies
  • 1 Helpful

Unsure about travel data pass abroad

I am in Turkey at present and before coming out here I texted and got confirmation of a travel data pass. I have had no problems until today when I have received a message saying I needed to purchase a roaming data add on to access the internet  nd t...

Re: Roaming in Canada problem

I have also had this problem, landed in new York yesterday after adding the roaming option the day before the flight, it worked fine in new York, then caught the connection flight to Canada and the signal is literally none existant, if I reboot the s...

Resolved! EU roaming charges

I'm very frustrated trying to figure out how much it's going to cost to use data while in Poland. We have pay-as-you go packs and EE keeps you running in circles without making it clear about the charges. Please advise.ThanksJM

Ripper88 by • Explorer
  • 439 Views
  • 1 replies
  • 1 Helpful

Resolved! Phone

Why when I ring 150 to sort my upgrade out does it keep cutting off have tried it for last half hour just keeps cutting me off after 20 seconds or so. 

Beller83 by • Visitor
  • 307 Views
  • 1 replies
  • 0 Helpful

Resolved! Goin abroad

Just wanted to know if my phone will charge me for goin to France  I've just set up monthly payments 

Resolved! Data roaming

Hi I am in Bulgaria thought I was only going to be here for a week, I have extended it to 3 weeks. I only used the internet for 10 mins when I arrived on the 15th June (it was a very late arrival) looks like I have been charged for that 10 minutes! A...

DollyW6 by • Explorer
  • 444 Views
  • 3 replies
  • 1 Helpful
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