Forum Posts

Making calls abroad

Anyone from EE available?  I am in France and  can't connect to any services unless on donor else's WiFi.  Can't make calls.  Got a text when I arrived to say my services will work fine! Can you assist? 

Resolved! Roaming in EU

Is there a setting on my account that shows if I am entitled to free roaming in EU and where can I find it?

StJohn66 by Explorer
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  • 3 replies
  • 2 Helpful

Roaming when abroad

Hi. I was recently abroad (in New York) and whilst in USA I used my EE app and added the roaming to my account at a cost of £15. Unfortunately the roaming did not work at all while we were abroad. Please can you take it off my account for the future ...

malcwowk by Investigator
  • 354 Views
  • 4 replies
  • 4 Helpful

No WiFi abroad with unlimited data

Hi, I'm in holiday in Spain,  I have unlimited data WiFi etc.. its not allowing me use it now. It was OK for about 8 days now it's stopped? Can someone help I really need WiFi and it's not even allowing me to contact them. I've connected to hotels Wi...

Euro roaming

Hi, I am travelling around europe for 3 months, I told the lady at the store this and said I needed a data plan for all of Europe, she set me up with a sim etc and now I’m in Greece and can’t use my data?? 

Problem

Hi I’ve just discovered that I can’t receive calls in my new phoneEverything else is working