Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Roaming

I’m in the international lounge about to travel to Paris I’m trying to set my phone to use abroad for a month how can I do this I cannot log into my account 

jj1402 by Visitor
  • 424 Views
  • 3 replies
  • 2 Helpful

Call

 02:06:23 I switched from Lycamobile to EE and kept my old number! There is only one problem, I can't accept calls, I can call but he can't call me, he when they call me, he always keeps me busy. I took out the sim card and put it in and turned the p...

Bero88 by Visitor
  • 295 Views
  • 1 replies
  • 1 Helpful

Roaming charges

HiI was travelling to Italy and checked in the Ee app which said that as I had the roam like home adding that I could use my allowance in the eu with no additional charges. When I arrived I got a text that said this: Hi from EE. While you're in Italy...

Resolved! Phone not working abroad

Hi My phone isn’t working in Mexico - it won’t find any network. I pay for international ad on so I can’t use my phone as standard abroad. I have tried all the FAQs and tips to fix it. Everything is turned on as it should be…your only advice is to ca...

Resolved! Roaming in canada

I purchased the roaming abroad pass after checking it covered Canada. Am in Canada now and my phone is not working. Am unable to call or text for help. What do I do now. Have paid £15 for nothing! 

Resolved! roaming

Hello i want to ask about my roaming. Is it switch on ?

Travel pass stopped working in Istanbul

Good morning we are stuck in Istanbul with no travel pass data despite downloading and using it here for last three days. Still have two days to travel around and really need the data to get around this huge city with Google maps. Any ideas please?

SMS Service Cancelled

Not sure where to post this. I have been unable to send SMS texts or make calls (I am outside of the UK), and this morning received a message saying that y SMS service had been cancelled.  Any suggestions please? 

tracey510 by Investigator
  • 423 Views
  • 9 replies
  • 1 Helpful

Roaming not working in Singapore

I purchased a very expensive package for 300mb of data whilst In Singapore and it doesn’t work! Any tips? I’ve tried all the online suggestions as well as restarting my phone. 

AshKtw85 by Visitor
  • 404 Views
  • 1 replies
  • 2 Helpful