Mobile Services

Roaming

I bought a plan of £15 which includes 25 GB, unlimited texts and minutes, but now I am in Netherlands and I have almost all my pack available but I don’t know if my plan does include roaming service or I have to pay something more 

International call barring

Hi,I'm currently in Italy and cannot make calls or send messages as the italian network tells me that call barring is active. How can I have call barring deactivated?regards

Roaming not working in Canada. Unable to make any calls or 4g.

Have roaming further enabled but phone not roaming in Canada. Unable to call or use 4g. Phone rebooted several times, not resolved.Possible bug... number is linked to samsung watch via same account.  Watch number does not have an option to activate r...

I want ask something

Ireland PAYG Roaming

Hi, I'm currently roaming in Ireland and have an active subscription. While my data usage is being debited from my data allowance, on Saturday I was charged £1.40 for a call to an Irish mobile rather than it being debited from my minutes allowance as...

EE sim unable to connect to Laos networks?

Can EE not connect to any networks in Laos? Any that come up I try to connect manually but it just says 'the sim card does not allow a connection to this network'.

Error O

When I dial xxxxx xxxxxx on my phone I get a message saying its not possible to phone this number on EE, error code O. How do I deal with this. [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Premier text messages form a short number

How can I switch these on to get an important message