Mobile Services

Re: Roaming abroad (add-on) not working

I have the same problem roaming in France. All working fine until 20th June, then unable to connect to the internet. I have lots of data remaining including 2 90 day add/ons I purchased before leaving the UK. At the time of purchase these add/ons sta...

Phone connection issues Portugal

Hi I’m in Portugal and my phone has stopped working I can’t use my txts calls or internet could you help to get my phone back so I can call family I have checked my data allowance & I still have over 72 gig of data left I have an unlimited txts and c...

Resolved! Closing account

So in December of this year, my contract is finished after 24 months. Currently, I am planning on closing my account/not renewing my contract. However I have 2 accessories on my account, one will be paid off in November before my contract expires. Th...

Messages overseas

Hi , not receiving txts whilst on holiday in thassos g Greek islands, even whilst on WiFi ..

Resolved! Roaming pass

Hi. I would like active my roaming pass pleease

Resolved! Using my data abroad

Hi,I will be in Italy for a month and I was wandering if I need to pay to use internet abroad? If yes, is there a plan I can change my one with? Best regards,