24-06-2023 10:46 PM
Hi I am going on a cruise for the first time around the Mediterranean and don’t know if I should get the WiFi package or use roaming on my phone I need some ideas as don’t want to be able to face time and use the internet and play games without costing me loads on top
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25-06-2023 12:58 AM - edited 25-06-2023 12:59 AM
While you are out of touch with land based networks it'll be expensive. You cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/maritimeshipsferriesandcruises.
However when you can get a signal from an EU country you may use your usual UK allowances with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.29 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £15 / month.
On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week, to be taken only from your PAYG credit, not your recurring card payment. If you opt for neither you will be paying standard rates for calls & texts.
If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.
25-06-2023 12:58 AM - edited 25-06-2023 12:59 AM
While you are out of touch with land based networks it'll be expensive. You cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/maritimeshipsferriesandcruises.
However when you can get a signal from an EU country you may use your usual UK allowances with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.29 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £15 / month.
On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week, to be taken only from your PAYG credit, not your recurring card payment. If you opt for neither you will be paying standard rates for calls & texts.
If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.
23-08-2023 09:47 AM
Please can we have confirmation how to prevent connecting to the Maritime network when cruising. Does this happening automatically or will we receive notification. ?
23-08-2023 09:52 AM
Due to go on a cruise, I have free EU roaming and with the exception of 1 stop all ports are covered under my free EU roaming. However I have read that it is possible to get automatically connected to the maritime network whilst on the ship and incur high charges. How can I avoid this without having to turn my phone off or on aeroplane mode.
23-08-2023 11:00 AM
@HayleyJ79 : Airplane Mode ON.
23-08-2023 12:12 PM
Is that the only option? What about when we dock?
23-08-2023 01:15 PM
@HayleyJ79 : Airplane Mode OFF.