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Friends cant hear me when I ring them.

Sherrida1968
Visitor
 
3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Sherrida1968 

Thanks for coming here. 

Does the same happen if they call you? 

Is this happening in more than one area? 

Leanne 🙂

@Sherrida1968   Have you tried restarting the device?  

bristolian
Legend
Legend

Can other people hear you when they call you, or are only calls from particular friends affected?

Is this a permanent loss of outgoing audio on the call, or does it come & go? Does VoLTE (Android) or 4G-calling (Apple) show on your phone's screen when this happens?

You can report call problems using the "check status" option on the website tool, followed by "report a problem"

https://coverage.ee.co.uk/coverage/ee