24-08-2023 10:26 AM
24-08-2023 12:34 PM
Thanks for coming here.
Does the same happen if they call you?
Is this happening in more than one area?
Leanne 🙂
24-08-2023 01:48 PM
@Sherrida1968 Have you tried restarting the device?
24-08-2023 08:17 PM
Can other people hear you when they call you, or are only calls from particular friends affected?
Is this a permanent loss of outgoing audio on the call, or does it come & go? Does VoLTE (Android) or 4G-calling (Apple) show on your phone's screen when this happens?
You can report call problems using the "check status" option on the website tool, followed by "report a problem"