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Friends cant hear me when I ring them.

Sherrida1968
Visitor
 
3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Sherrida1968 

Thanks for coming here. 

Does the same happen if they call you? 

Is this happening in more than one area? 

Leanne 🙂

Chris_B
EE Community Star
EE Community Star

@Sherrida1968   Have you tried restarting the device?  

bristolian
EE Community Star
EE Community Star

Can other people hear you when they call you, or are only calls from particular friends affected?

Is this a permanent loss of outgoing audio on the call, or does it come & go? Does VoLTE (Android) or 4G-calling (Apple) show on your phone's screen when this happens?

You can report call problems using the "check status" option on the website tool, followed by "report a problem"

https://coverage.ee.co.uk/coverage/ee