Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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unlock digital solution

Just left ee and discovered phone is locked (Android Huawei P20 Pro). Tried calling but can't get through to speak to a real person since contract has ended. Found "digital solution" to unlock and tried entering IMEI a number of times over the last 2...

ALMacL by Investigator
  • 907 Views
  • 7 replies
  • 2 Helpful

Calls

Why does my call not last longer than two hours. As soon as the call hits the 2 hour mark it automatically ends the call?

Resolved! How can I access SMS messages when no service

We have been without a signal since Tuesday morning (now Friday afternoon): Status Checker email messages just keep saying "this is taking us longer to fix than we thought". Is there any way I can access SMS messages over the Internet as there could ...

Travelling to Italy

Hi, I’m on a 30 day contract which renews every month.I am travelling to Italy next month for 5 days, I would like to use the internet while I’m there.  which roaming add on do I need to get and how do I get it?thanks.

Davec607 by Explorer
  • 2188 Views
  • 3 replies
  • 2 Helpful

Resolved! Roaming in Germany and Austria

Upgraded  EU roaming, currently have 4 bars 4 g. Cannot make calls or use data despite good signal. All settings checked and correct, changed networks, reset etc etc anyone else with same issues / solution? my wife’s phone is on same network / accoun...

Byzer by Investigator
  • 1221 Views
  • 9 replies
  • 4 Helpful

Resolved! Isle of Man Roaming

hi, i have added on to my account the Roam Abroad Pass as i am travelling to the IOM next week. Do i have to activate it somehow when i arrive or will it automatically sort it out for me.thank you

JCO65 by Explorer
  • 816 Views
  • 2 replies
  • 5 Helpful