Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Resolved! Best Options abroad

Using phone in Australia

Re: Data rooming

Yes pls

What is the suffix ie @ee.net for forwarding e mails to sms ? Any know please

Resolved! Roaming in China

Not roaming connected?

Resolved! I cannot phone any contacts or 150. I have an iPhone 13 have switched off/on

No data or phone service in Denmark

I have been in Denmark for some months. I did have data and was able to make calls, but now I can't! I can only connect to Internet via WiFi. I'd be grateful for any solutions before I cancel my contract.TIA Richard

Resolved! Roaming Data Speed

I know that data speed on mainland Europe might be slower than at home, when roaming, but a) is there a difference between the daily roam versus the monthly pass? b) does anyone recommend getting an eSIM instead? Thanks.

Ee message us

Hi last week I spoke to your team via the message us. Trying to re attempt to chat with you through this service and it’s not working the past 3 days.

Travelling to Turkey

I'm travelling to Turkey soon and want to use my phone camera and the hotel wifi without being charged for. What's the best way to do this? Remove my sim card when I arrive? Thanks

Re: Charged for picture messages-it's costing me 83p a time,please help

I too have realised that I am being charged for picture messages, explanation was if wi fi signal not strong enough will be charged. I've only just noticed this and my home wi fi is EE why is this happening, as on whatsapp supposed to be free. I am h...