Calls Dropping on 5g

[garymac108]

Anyone else noticing more calls dropping on 5g recently. I do alot of driving around the UK, calls on the move are dropping in known good areas, nearly always with a good signal and always on 5g.

Have raised with EE but not confident it will be resolved. Phone setting all correct btw....

[Northerner]

Hi @garymac108 

5G is short range so likely you are falling out of range if driving around. 

Thanks 

[garymac108]

The thing is it's always strong signal and when it happens I can't redial the call again straight away with full signal on display. Happened this morning stationary at one of my sites in Hemal. The base station is a cross the road. Call dropped with full signal 5g. Something isn't right. 

Alot of 5g is using existing 4g spectrum so not sure propagation is the issue here....

[bristolian]

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@Northerner wrote:

5G is short range so likely you are falling out of range if driving around.

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This is completely incorrect. No "G" is any shorter or longer a range than any other "G". 5G on 700MHz is actually longer than 4G on 2600Mhz if you wanted to state the opposite - it's the frequency that dictates coverage, not the radio technology.

Coverage is only likely to be the issue if calls are dropping with low indicated coverage, the OP has mentioned that indicated coverage is good when calls drop - this is more likely to be a handover issue of some kind.

Are calls consistently dropping in the same locations?

[garymac108]

Today a call dropped while I was stationary, again on 5g with the base station over the road. This site is one I visit regular and never had issues using the phone there. 

You get to know areas where signal can be unreliable but now I'm seeing issues in good areas, even when I'm looking at the base station. 

Anyway I'll wait to see if anyone else has noticed this happening. 

The call even dropped while talking to EE this morning and annoyingly they didn't bother to call me back haha 

Pixel 10 Pro btw....eSim

[Northerner]

@bristolian you'll find it depends on the band and obviously you know exactly what band the OP is using, network infrastructure locally, the distance, speed, vehicle, mobile radio chip, OS  and where the OP is traveling at the time, then yes i am incorrect.  

@garymac108 when you say good area can you elaborate are you relying on the signal graphics on your device or are monitoring the signal with other equipment. Are you using your phone in hand or via Bluetooth.

Thanks 

[garymac108]

The example above parked up phone on dash mounted cradle using car BT handsfree HP2 7XX

Also every morning now along the M4 at Slough. Always continuous coverage now drops calls every day for weeks EE said issues with call handovers last week, today told me they can't access that data hmmmmm 😆