Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 4046 Views
  • 0 replies
  • 3 Helpful

I can’t receive OTP

Hi i have tried to restart my phone. Reinsert sim. Went to the mobile network on the settings however I am still not receiving any OTPs or messages. 

Leeyan by Visitor
  • 355 Views
  • 1 replies
  • 4 Helpful

Resolved! It hangs up

It hangs up after the automated service asks me to press one if i want to speak to someone.

happyloki by Investigator
  • 390 Views
  • 2 replies
  • 2 Helpful

Resolved! Stolen IPhone 15

Good morning I have a problem my iPhone 15 was stolen the only problem that luckily I had removed the sim inside because. I was cleaning it then I didn't do it anymore and I put it in the backpack and from there I never found it again. Can I have in...

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6th Report of SMS service down in the last week

What on earth is going on with EE network? I have a bunch of Payg sims ordered at various times over the last year for different portable electronic projects and NONE of them are working to receive SMS. All of them are active, most were in use only a...

matt0909 by Investigator
  • 863 Views
  • 11 replies
  • 2 Helpful

SMS not being received on 5G

Hi,Slightly strange issue i've got, I can't receive any SMS over 5G. They don't come through to the phone until i drop my network settings down to 4G. Has anyone else ever experienced this issue / know how to get this resolved. This is also happening...

bdg051 by Established Contributor
  • 640 Views
  • 4 replies
  • 6 Helpful

Interconnect issue between EE and ddi provided by Gamma

I have a ddi supplied by gamma but get a busy tone when ever anyone tries to call from EE mobiles!  Other mobile carriers including 02 and Vodafone are working fine so this must be an interconnect issue with EE.how can I get this investigated as this...