Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Account restriction

Need my service turning on

outrageous hospital bedside phone charges

My husband is in hospital long term, internet and mobile coverage is very poor on ward. To talk to him I have to call his bedside phone. The costs are extortionate. From what I can work out (and it's not straightforward) it's costing me 93p/minute...

My number is disconnected

Hello! For some reason I can’t make calls out from my phone and when people call me it tells them the number is not in use? can you help?

Resolved! Can you reset my voicemail password?

Hi, can you reset my voicemail password please? [Mod edit: add title]

Resolved! EE Wi-Fi Calling does not initiate on specific networks (no DNS / no IPSec)

Post contentHi EE,I’m trying to understand a Wi-Fi Calling behaviour specific to EE, which appears to be location / public-IP dependent, rather than a handset or Wi-Fi issue.SummaryOn certain Wi-Fi networks, EE Wi-Fi Calling does not initiate at all:...

Resolved! View TNT sports via Discovery +

If I buy the TNT add on for my mobile is it possible view TNT sports via Discovery + app on my Smart TV?

Resolved! WiFi Calling not working - is EE blocking this ?

WiFi calling does not work for me, despite being enabled on my iPhone.I live in an area where the moble signal is weak to non-existent - so this is incredibly frustrating when (faux)-2FA ID is required for many transactions.[Contract is for SIM only....

Post-migration issue

I too have this issue and just like others I migrated from a previous provider and kept my number. It happens with every OTP i get! [Mod edit: Title added.]

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Resolved! voicemail

Hi EE Support, I would like to completely disable voicemail on my numberI have tried the standard codes (#004#, ##62#, ##61#) and the My EE app, but voicemail is still active. Please escalate this to the technical team and deactivate voicemail full...