Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 4490 Views
  • 1 replies
  • 3 Helpful

Resolved! Stolen IPhone 15

Good morning I have a problem my iPhone 15 was stolen the only problem that luckily I had removed the sim inside because. I was cleaning it then I didn't do it anymore and I put it in the backpack and from there I never found it again. Can I have in...

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6th Report of SMS service down in the last week

What on earth is going on with EE network? I have a bunch of Payg sims ordered at various times over the last year for different portable electronic projects and NONE of them are working to receive SMS. All of them are active, most were in use only a...

matt0909 by Investigator
  • 894 Views
  • 11 replies
  • 2 Helpful

SMS not being received on 5G

Hi,Slightly strange issue i've got, I can't receive any SMS over 5G. They don't come through to the phone until i drop my network settings down to 4G. Has anyone else ever experienced this issue / know how to get this resolved. This is also happening...

bdg051 by Established Contributor
  • 656 Views
  • 4 replies
  • 6 Helpful

Interconnect issue between EE and ddi provided by Gamma

I have a ddi supplied by gamma but get a busy tone when ever anyone tries to call from EE mobiles!  Other mobile carriers including 02 and Vodafone are working fine so this must be an interconnect issue with EE.how can I get this investigated as this...

Cannot make calls or access plans or bills/etc

I currently cannot make or receive callsWhen trying to check to make sure the bills/plan is okay, I get the response This service isn’t working right nowWe’re working hard to get it up and running. Try again later, visit our website or get in touch i...

LucCal by Explorer
  • 366 Views
  • 2 replies
  • 2 Helpful

call forwarding

Hello,I’m trying to set up call forwarding on my iPhone 15 Pro Max using my EE SIM, but it doesn’t seem to work.I have tried both the iPhone settings and dialling codes (like 21number#), but the calls are not being diverted.Could you please check and...