Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 3015 Views
  • 0 replies
  • 3 Helpful

Angry, ruddy angry

Message stating 'Not registered on network' for two days now. To try and talk to someone is impossible and losing patience fast.

Raysur52 by Visitor
  • 346 Views
  • 4 replies
  • 3 Helpful

Resolved! Account Suspended

So, I asked you to block my phone / SIM as it has been lost or stolen and you've suspended my account?Can you please explain, because now I can't view any services or account information.

Resolved! Unlimited All Rounder SIM ONLY

Hi, I'm due an upgrade, I was wondering if the Unlimited All Rounder SIM ONLY plan includes the London Underground WiFi, as I currently have this on my existing plan, and don't want to be without it.Thank you. 

ReemaT by Investigator
  • 445 Views
  • 4 replies
  • 4 Helpful

Account blocked by fraud team

Hello, I have the same problem. Both mine and my wife’s number had no service. Initially thought of network issues but EE status checker says all good. So phoned customer care and was told that the account is cancelled due to fraudulent activity. He ...

Kathir by Visitor
  • 383 Views
  • 1 replies
  • 3 Helpful

Services haven’t been restored

My phone line was restricted on the 22nd of April, spoke to someday and there had been an error made with my payment plan. I’d paid the bill on the 13th so was confused but thought it was all sorted. The Barr was lifted and everything was fine till T...

Jess1177 by Explorer
  • 357 Views
  • 3 replies
  • 3 Helpful

Disappointing and poor customer service

The customer services are very poor indeed.  My case was being dealt by a woman in Tech Customer Services by name 'Haz *****' who tried to finish up her part by closing the open case as soon as possible without a proper resolution to the issue. As th...

5G Standalone

I recently upgraded my EE plan to the full works plan and it has given me 5G SA as an add on, however there is no option for me to enable it on my iPhone. I have replaced the eSIM that I am using and ensured that my phone is up to date, but still not...

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