Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! I already have eebroadband looking at phones aswell

Resolved! Visual Voicemail

I’ve just renewed my EE mobile sim only plan and visual voicemail has been deactivated . I texted IPHONE VISUAL to 150 but haven’t received a response. The EE app wasn’t any help either. Does it take a day or so to receive a text response regardi...

Resolved! Parental control

How do I switch this off

Resolved! Difficulties contacting Ee

I was already a member of EE, but I'm changing to monthly contract. On Wednesday I talked through this with customer services. I am meant to be transferring my current number but needed new SIM. SIM card is on its way but this morning my current numb...

nothing seems to work

Have you got this sorted. I also have the same problem and nothing seems to work.

Cannot send sms

I have received an sms, im trying to reply for that sms it’s been not sending yet .

WiFi calling stopped - 4G Smart Hub

We use a 4G smart hub due to poor broadband connectivity. We also have O2 iPhones which we have used successfully for 9 months with the hub to make WiFi calls (no o2 mobile signal here). Last week, we could no longer access WiFi calling. Same for bot...

Resolved! Reconnection time scale

Bonjour I was late paying phone bill so I got disconnected I have now paid outstanding balance and I am still unable to get reconnected Really annoying as I can't receive passcodes to gain access to online accounts for internet banking ...my emails ...

Resolved! suspicious link in text from EEMS

My phone does not receive picture messages. I have been receiving messages, apparently from EEMS, inviting me to use a dodgy link to access a picture message. The number the picture message supposedly comes from is always one of my contacts who has r...

Resolved! I made the mistake

I made the mistake of allowing EE to talk me into taking out a contract after the ‘switch’from BT. It’s been chaotic. EE are clearly trying to sell as much as possible regardless of what the customer wants. They have been taking money for a mobile ph...