How to contact ee by email

[Zoegreentea]

I cannot bring any Internet last time abroad I cannot call and I cannot text

[Profile closed]

Hello @Zoegreentea 

Unfortunately there's no way to contact EE by Email. 

If you wish to call EE for free by using Skype using the +44 number in my Signature.

[bristolian]

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@Zoegreentea wrote:

I cannot bring any Internet last time abroad I cannot call and I cannot text

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Does your phone show coverage of a local network? Have you been able to use your phone abroad previously?

Are you on PAYG or pay-monthly?

[XRaySpeX]

@Zoegreentea : Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.